Site delivery failures are usually coordination failures. A short review of the handoffs that most often cause them and how to close them.
The handoffs that fail
Delays rarely start in transit. They start where a requirement is raised late, where a purchase order is approved without a confirmed lead time, or where nobody at the receiving end knows a truck is coming.
Mapping the handoffs from requirement to receipt usually exposes two or three points where information stops moving.
Confirm before dispatch
A short pre-dispatch confirmation — quantity, documents, access, receiving contact and offloading arrangement — prevents the most expensive category of failure: a delivery that arrives and cannot be received.
Measure what actually matters
Track requested date versus confirmed date versus actual date, per supplier. That single comparison shows whether the problem is planning, supplier performance, or transport.